Alpha Hub offers complete integrated technology solutions for key customers in various sectors of the Jordan and Middle East region. Our solutions and services range from Infrastructure Networks to Security, WIFI / Mobility, Unified Communication, Cloud/Data Centers, IOE/Digitization, and Managed Services.
Our engagement with clients starts with identifying the business and technical requirements in a document, and then Alpha Hub Team articulating the suitable solution proposal to address the agreed requirements. Once both parties agree to proceed with deploying the solution, each single deployment is dealt with as a PROJECT, using Project Management methodology from PMI, where all project (or program) terms are documented for execution.
Success Stories Measures
To ensure our clients get the business and technical value after deploying the new solution or service, we follow certain success KPI metrics during the project life cycle.
We call each project deployed a success story, if the below metrics are met and realized:
- Direct Impact - impact on a business performance
- Bottom Line Impact & ROI – cost saved / income generated
- On-time and on-budget – as originally forecasted and agreed.
- Scope milestones delivered, with high quality.
- Stakeholder Support, Engagement, and Perception of value of Project
- Satisfaction of clients and employees.
The list of success stories is where our clients have selected Alpha Hub to be the Technology Partner of their choice, over the past years.
Our company's main assets are our unique top-notch professionals who are indeed pillars to maintaining clients' satisfaction during and after each joint engagement process.