Full call center solutions for hundreds of users, including IVR scripting, campaigns, web chat, email queuing, reporting, and integrating with CRM and ticketing solutions.
Telephony, emailing, messaging, PSTN, algorithms and coding.
- Capitalized on new digital services
- Improved work productivity
- Better business outcome
- Reduced operating cost
- Improved ROI
- New management control via monitoring and reporting
- Introduced more end user services
- Faster resolutions to problems
- Better user experience