Unified Communication and Collaboration

Unified Communication and Collaboration

Unified communications (UC) involves the process of integrating real-time communication services such as

  • instant messaging (chat). 
  • presence information.
  • telephony (including IP telephony).
  • video conferencing.
  • call control and speech recognition, with non-real-time communication services such as unified messaging (integrated voicemail, e-mail, SMS and fax). UC is not a single solution, but a set of products that provide a consistent unified user interface and user experience across multiple devices and media types. 

Unified communications solutions include: 

  • Call Management & Control
  • Voice Mail
  • Contact Center Solution
  • Social Media Collaboration
  • IP Telephony Solutions
  • Telepresence & Conference Solutions
  • Mobile Collaborations
  •  Cloud Collaboration Solutions

Benefits of Unified Communication solutions include: 

  • Increased Employees Productivity
  • Team Based Increased Productivity
  • Organizational Agility
  • IT Operations Transformation
  • Overcome Seasonal Workflows
  • Overcome Talent Shortages

For More Information And UnderMarket Prices