Unified Communication and Collaboration

Unified Communication and Collaboration


Unified communications (UC) involves the process of integrating real-time communication services such as instant messaging (chat), presence information, telephony (including IP telephony), video conferencing, call control and speech recognition, with non-real-time communication services such as unified messaging (integrated voicemail, e-mail, SMS and fax). UC is not a single solution, but a set of products that provide a consistent unified user interface and user experience across multiple devices and media types. 

Unified communications solutions include: 
•    Call Management & Control
•    Voice Mail
•    Contact Center Solution
•    Social Media Collaboration
•    IP Telephony Solutions
•    Telepresence & Conference Solutions
•    Mobile Collaborations
•    Cloud Collaboration Solutions

Benefits of Unified Communication solutions include: 

•    Increased Employees Productivity
•    Team Based Increased Productivity
•    Organizational Agility
•    IT Operations Transformation
•    Overcome Seasonal Workflows
•    Overcome Talent Shortages

To learn more, please contact us today, and we shall respond to your business queries, and assure you ...peace of mind.